Agency Updates

JAN 25

EBT SCAM ALERT

If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal information, do NOT provide it. There are reports of an EBT scam and attempts to steal benefits. Alameda County Social Service Agency (ACSSA) will never ask for this information through phone, text, or email. EBT cardholders should never provide personal information to unknown third parties. For any questions regarding your EBT card, please call (877) 328-9677 or click here for for more information. For information available in other languages click on the name of the languages listed: Spanish, Cambodian, Vietnamese, Cantonese, Mandarin, Tagalog, Farsi, Dari and Pashto.  

Agency Updates

JAN 25

COVID-19

Lobbies are currently offering limited in-person services to prevent the spread of COVID-19, but the Alameda County Social Services Agency (ACSSA) continues to provide essential services. See updates on COVID-19 services and pandemic public benefits available to Alameda County residents.

Agency Updates

JAN 25

Biden Administration Ends Expansion to the Public Charge Rule

The Biden Administration has taken action to end the Trump public charge policy. It is now safe for immigrants and their families to use the health, nutrition, and housing programs to which they are legally entitled without fear or confusion.

Agency Updates

JAN 25

Virtual Kiosk

Did you know you can submit documents online for CalFresh, Medi-Cal, CalWORKs, Refugee Cash Assistance, General Assistance, Welfare-to-Work, and CalFresh Employment & Training programs as well as request a replacement EBT card with the Alameda County Social Services Agency's new Virtual Kiosk? To access the Virtual Kiosk, click here.  

Agency Updates

JAN 25

CalFresh and CalWORKs Online Appointment Rescheduling

Did you know you can now reschedule your CalFresh and/or CalWORKs application or renewal interview appointment online? To reschedule your appointment for a time that works for you, click HERE. You will need to provide your first and last name, date of birth, and case number. Your case number can be found on most letters we send you in the top right-hand corner. You can also use our Customer Automated Response System (CARS) HERE to message a worker.