Agency Updates

OCT 2

Effective September 5, 2023, There is a New Online Self-Service Portal to Apply for Benefits!

BenefitsCal.com is the new online self-service portal to apply for, view and renew benefits for Medi-Cal, CalFresh, CalWORKs and Refugee Cash Assistance programs.
Please note that the following self-service online portals are no longer available:

• MyBenefitsCalWIN (MyBCW)
• Customer Automated Response System (CARS)
• Virtual Kiosk
• eCF37
• eSAR7

Clients can create a BenefitsCal.com account to submit applications, renewals, and verifications, as well as to view their case information.  For information on how to create a BenefitsCal account, visit BenefitsCal: How to Create an Account - YouTube.

Agency Updates

OCT 2

NEW Contracting Opportunity with Alameda County Public Health—APPLY TODAY!

*Sent on behalf of our partner Alameda County Public Health Department - Administrative Services Division - Procurement, Grants, & Contracts Unit*

To all valued community partners, this is to inform you a a new contracting opportunity with Alameda County Public Health Department.  Posted for RFP No.ACPHD - HPCP-1006 Outreach Porfolio Distinct Focus Areas (Alameda County Public Health Department - Health Promotion Community Partnerships).  Deadline to apply is November 6, 2023 by 2:00 PM (PST). Click on the Learn more button to view details.

For questions contact Carmen Smeester, (510) 268-7665, phdprocurements@acgov.org 

Agency Updates

OCT 2

EMERGENCY SHELTER GRANT—APPLY TODAY!

The County of Alameda is announcing an investment of $1.5 million to local Emergency Shelter Providers to offset additional emergency shelter demand due to COVID-19. One-time grants will be awarded to eligible Not for Profit Emergency Shelter Providers located in the County of Alameda. All awards will be distributed by the Alameda County Social Services Agency utilizing a three-tiered system:
1.  Small Emergency Shelter Providers (less than 20 beds) - grant award of $15,000
2.  Medium Emergency Shelter Providers (between 20-50 beds) - grant award of $25,000
3.  Large Emergency Shelter Providers (greater than 50 beds) - grant award of $75,000

TO APPLY:
All eligible Emergency Shelter Providers will be required to complete the County of Alameda Emergency Shelter Grant Application to verify that they are a Non-Profit Organization, have been in operation prior to January 2021, and are currently providing shelter to those in need in the County of Alameda. Interested participants click HERE to apply.  The following documents must be submitted with the application:
1.  W-9
2.  IRS 501(c)3 determination letter
3.  Copy of 2021 990 tax return

It is the sole responsibility of the County of Alameda Social Services Agency to determine eligibility of this grant. The County of Alameda Social Services Agency reserves the right to verify the information provided at any time.  All Emergency Shelter Grant payments will be distributed by the County of Alameda Social Services Agency. Please allow between 6-8 weeks for grant disbursements. For any questions related to the application and/or distribution, please email SSAEmergencyShelterGrants@acgov.org

Agency Updates

OCT 2

EBT SCAM ALERT

If you are an EBT cardholder and receive a text, call or email asking for your card number, PIN or any personal information, do NOT provide it. There are reports of an EBT scam and attempts to steal benefits. Alameda County Social Service Agency (ACSSA) will never ask for this information through phone, text, or email. EBT cardholders should never provide personal information to unknown third parties. For any questions regarding your EBT card, please call (877) 328-9677 or click here for more information and click here to view the flyer. For information available in other languages click on the name of the languages listed: Spanish, Cambodian, Vietnamese, Cantonese, Mandarin, Tagalog, Farsi, Dari and Pashto.

Agency Updates

OCT 2

Don't Lose Your Medi-Cal!

Starting in April 2023, keep you and your family covered by completing and submitting your Medi-Cal renewal packet.

Since March 2020, Medi-Cal renewal processing was put on hold, and beneficiaries retained their Medi-Cal coverage due to the continuous coverage requirement. The continuous coverage requirement will end on March 31, 2023.

Alameda County Social Services Agency will resume the Medi-Cal renewal process beginning April 2023. Your renewal packet will be mailed to you and you must submit it before the end of your renewal month. 

If you do not complete and submit your renewal packet, you may lose your Medi-Cal coverage starting July 1, 2023. If you would like to report any changes to your contact information, or have not received a Medi-Cal renewal packet or a notice that your Medi-Cal has been renewed, contact or visit us.

For more information, please view the flyer: English, Spanish, Simplified Chinese, Traditional Chinese, Farsi, Vietnamese, Tagalog, Cambodian.