Government and Community Relations

Who We Are

Government and Community Relations (GCR) serves as the primary liaison between the Agency and federal, state, and local government entities and community organizations on issues affecting social services.  GCR represents the agency at community events, and fosters relationships with constituent groups and local leaders to create a positive impact on our County.

GCR also provides strategic counsel to the Executive Team and offers agency administration services including child care subsidies, public affairs, disaster preparedness and emergency management, immigrant relations, legislative and budget analysis, program evaluation and strategic planning.  

Assistant Agency Director

Anissa Basoco-Villarreal


  • Alameda County Workforce Development Board

    Provides employers and job seekers with universal access to tools, resources, and services that assist with obtaining employment and business goals.

  • Information Systems & Program Integrity Division

    Provides Agency staff the tools and support needed to navigate a client’s respective case management system(s) and is responsible for the implementation of new technology systems and services as well as the maintenance and operations of existing systems.

    Ensures that clients receive all benefits to which they are entitled while enhancing the integrity of SSA’s programs. 


  • Office of Data and Evaluation

    Creates, develops, and produces agencywide data reports and  program evaluations that inform and aid in decision making for the Agency.

  • Office of Disaster Preparedness and Emergency Management

    Supports the Agency and community in preparing for, responding to, and recovering from disasters or emergencies.

  • Office of Policy

    Provides fund development, legislative and budget analysis, and decision-making support resources for the Agency.

  • Office of Public Affairs and Community Relations

    Advises department executives and the Agency Director on all aspects of media relations and communications issues. The Office also informs the community about the Agency’s operations and activities, including key initiatives and legal mandates.

Programs and Initiatives

  • Child Care

    Provides child care subsidies for children 0 to 12 years of age and are made available to eligible families on a time-limited basis.

  • Immigrant Relations

    Provides education and resources that help local governments, community partners, and other entities understand the issues, needs, and contributions of immigrants.