Más servicios
- 511 SF Bay: 511 is your phone and web source for Bay Area traffic, transit, carpool, vanpool, and bicycling information. It’s free and available 24 hours a day, 7 days a week from anywhere in the nine-county Bay Area. Call 511 or visit 511.org.
- AC Transit: Provides bus service to 1.5 million East Bay residents. Their website includes maps and schedules, trip planners, real-time predictions, and other information to help riders use their services. AC Transit also offers an official mobile app to plan, ride, and connect with bus services. AC Transit offers multiple discounted fare programs for youth, seniors, and riders with disabilities. Discount fares can be purchased using cash on board buses with valid ID, with Clipper by applying for a discount Clipper card, through AC Transit’s mobile payment platform, and at the AC Transit Customer Service Center. Other discount programs are provided through Clipper and are available to riders who meet certain eligibility requirements. More information can be found on their website: https://www.actransit.org/discounts
- BART: The San Francisco Bay Area Rapid Transit District (BART) is a heavy-rail public transit system that connects the San Francisco Peninsula with communities in the East Bay and South Bay. BART service currently extends as far as Millbrae, Richmond, Antioch, Livermore, and Berryessa/North San Jose. BART operates in five counties – San Francisco, San Mateo, Alameda, Contra Costa, and Santa Clara. Schedules, maps, trip planners, and alerts are available on their website. BART offers a variety of fare discounts. There are no discounts available at the BART vending machines. All discounts are set up in advance through Clipper. Detailed information can be found on their website: https://www.bart.gov/tickets/discounts
- City Taxi Scrip: Temporary paper money for those who are certified disabled by East Bay Paratransit or 70 years of age with an income that does not exceed 30% of Area Median Income. Each city has its own program in which they contract with listed taxi service agents. Scrip is issued in quarterly coupon books for taxi rides to anywhere the client needs or wishes to go. For elders with limited English, the address destinations and directions (please wait 5 minutes) can be written for the cabdriver to follow. The City of Berkeley issues a limited number per year in free taxi rides. The City of Oakland has a taxi script and van voucher program that provides subsidized but not free rides using script under the Oakland Paratransit Office. Apply through East Bay Paratransit.
- CLIPPER: The all-in-one pass that allows you to pay for your fare with access to a number of transit partners such as BART, AC Transit, MUNI, etc. on one reloadable card or through the app. Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. Clipper now offers a program to provide discounts to low-income adults via the Clipper START Program. For information on eligibility and enrollment, visit https://www.clipperstartcard.com/s/ .
- East Bay Paratransit: East Bay Paratransit is a public transit service for people who are unable to use regular buses or trains, like those operated by AC Transit and BART, because of a disability or a health-related condition. East Bay Paratransit transports riders from their origin to their destination in vans equipped with a wheelchair lift and serves the following cities: Alameda, Albany, Berkeley, Castro Valley, El Cerrito, El Sobrante, Emeryville, Fremont, Hayward, Kensington, Milpitas (part), Newark, Oakland, Piedmont, Pinole (part), Richmond, San Leandro, San Pablo, and Union City. You can also go to and from any of these cities to anywhere in San Francisco. You can go elsewhere in the Bay Area by taking Easy Bay Paratransit part of the way and then transferring to another ADA paratransit service. East Bay Paratransit coordinates with WestCAT to provide early morning, late night, and Sunday ADA Paratransit Service.
Find more information on other available public transportation on Alameda County's Newcomers Welcome webpage: Public Transportation
Financial literacy is a set of skills needed to handle money wisely, invest effectively, and plan for a comfortable future. A variety of resources and description of their services are listed below, including resources for establishing credit.
- Operation Hope: Offers financial education, one-on-one coaching, courses on credit score improvement, as well as pathways toward homeownership and starting a business.
- The Unity Council: Provides services designed to enhance career opportunities, financial stability, and housing security through job placement assistance, skills training, and education and counseling to help manage finances effectively. Financial coaching services offer personalized guidance on budgeting, saving, and investing.
- East Bay Asian Local Development Corporation: Serves residents and neighbors through after school educational programming, financial education and coaching, connection to public services and benefits, leadership development opportunities, and other community enrichment activities.
- United Way Bay Area – SparkPoint: Financial coaches work one-on-one with clients and also provides credit and debt counseling/repair, budgeting/savings plans, financial planning, banking/financial products, tax preparation, and peer lending circles.
- Other personal finance resources can be found through the Alameda County Library: https://aclibrary.org/resources/personal-finance/
Find more information on other available services on Alameda County's Newcomers Welcome webpage: Financial Support
AC Health – Behavioral Health Department: Provides services for eligible Alameda County residents who are developing or experiencing serious mental health, alcohol or drug concerns. Their ACCESS Program is the system wide point of contact for information, screening and referrals. They also operate a variety of crisis services and Mobile Crisis Teams to respond to individuals in the community experiencing an acute behavioral health crisis.
Over 70 organizations run programs aimed at improving the mental health of refugees and immigrants in Alameda County. Find out more on Alameda County's Newcomers Welcome webpage: Mental Health Support
- Season of Sharing: Provides one-time crisis-based assistance for permanent housing and critical needs to Alameda County residents. The program aims to help eligible households regain stability after experiencing an unforeseen emergency situation beyond their control. Legal permanent residency is not required. More information can be found here https://www.alamedacountysocialservices.org/our-services/Shelter-and-Housing/Other-Support/season-of-sharing
- CalWORKs Housing Support Program: Provides assistance to CalWORKs families who need help obtaining or keeping permanent housing, including through rental assistance, housing navigation, case management, security deposits, utility payments, moving costs, interim shelter assistance, legal services, and credit repair. For more information visit https://www.alamedacountysocialservices.org/our-services/Shelter-and-Housing/CalWORKs-housing-assistance/index#housingsupport
- Housing Assistance for Ukrainians (HAU): Supportive service that provides direct housing and utility assistance and other support services to eligible households including rental assistance, security deposit assistance, utility assistance, and light-touch case management. Eligibility: Ukrainian humanitarian parolees (UHP) and those paroled into the U.S. under the Uniting for Ukraine program between February 24, 2022, and September 30, 2024. Eligible populations include Ukrainians and other non-Ukrainian individuals displaced from Ukraine. Applications are accepted until September 30, 2025.
- To apply, contact the following service providers by phone or email:
- 1. If you live in the north-county cities of Albany, Berkeley, Emeryville, Oakland, Alameda, Piedmont, San Leandro, and San Lorenzo, contact:
- Lao Family Community Development
- Phone: (510) 694-0086 or (510) 533-8850
- Email: zthein@lfcd.org
- 2. If you live in the south-county cities of Hayward, Castro Valley, Ashland, Cherryland, Fairview, Dublin, Pleasanton, Livermore, Fremont, Union City, and Newark, contact:
- The Alliance for Community Wellness (La Familia)
- Phone: (510) 935-9293
- Email: mamini@livelafamilia.org
- 1. If you live in the north-county cities of Albany, Berkeley, Emeryville, Oakland, Alameda, Piedmont, San Leandro, and San Lorenzo, contact:
- To apply, contact the following service providers by phone or email:
- Refugee Housing Support Program (RHSP): Provides up to 12 months of housing assistance within the first 12 months of Office of Refugee Resettlement (ORR) eligibility.
- RHSP provides the following assistance:
- Rental assistance for up to 12 months.
- Security deposit assistance.
- Utility assistance for up to 12 months, covering the monthly cost.
- Eligibility:
- Individuals whose ORR eligibility begins on or after October 1, 2024, and
- Reside in Alameda County, and
- Fall into one of the following ORR-eligible categories:
- Refugees who have been granted refugee status within their first 12 months of ORR eligibility.
- Special Immigrant Visa (SIV) Holders from Iraq.
- Asylees who are granted asylum on or after October 1, 2024.
- Cuban/Haitian Entrants who have been granted entry to the United States.
- Amerasians.
- Victims of Trafficking who are granted U.S. Department of Health & Human Services
- How to Apply:
- By Phone:
- (510) 451-8222 (International Rescue Committee (IRC) Oakland)
- (925) 927-2000 (Jewish Family & Community Services - East Bay (JFCS-EB))
- (408) 358-3636 (Jewish Family Services - Silicon Valley (JFS-SV))
- By Phone:
- RHSP provides the following assistance:
Find more information on other affordable housing and rental assistance programs on Alameda County's Newcomers Welcome webpage: Housing & Shelter and on our website: Housing Information and Resources
- International Rescue Committee – Oakland: Provides holistic support as families adjust to life in the U.S., including through housing support, healthcare, case management, employment navigation, career development, financial empowerment, pathways to citizenship and culturally relevant programs. Visit their website for more information, https://www.rescue.org/united-states/oakland-ca
- Jewish Family & Community Services – East Bay: Provides family and parenting support, health system navigation, mental health services, legal assistance, specialized services for older adults and youth, and assistance finding housing and enrolling in schools, ESL classes, and vocational support. Visit their website for more information, https://jfcs-eastbay.org/
- Jewish Family Services – Silicon Valley: Provides housing assistance, benefit enrollment, vocational ESL classes, career counseling, job placement support, workforce development and career pathway planning, medical and mental health services, support for enrolling children in school, legal immigration services, and access to on-site food pantry. Visit their website for more information, https://www.jfssv.org/
Additional resettlement support services can be found on Alameda County's Newcomers Welcome webpage: Resettlement Support
SSA encourages individuals and families to seek advice from reputable non-profit immigration service providers including but not limited to the following referrals:
- Asian Pacific Islander Legal Outreach (510) 251-2846
- Bay Area Legal Aid (800) 551-5554
- Catholic Charities of the East Bay (510) 768-3100
- Centro Legal De La Raza (510) 437-1554
- East Bay Community Law Center (510) 548-4040
- International Institute of the East Bay (510) 451-2846 ext. 301
A wide range and quantity of organizations serve immigrants and refugees across the Bay Area. Find more information on Alameda County's Newcomers Welcome webpage: https://newcomerswelcome.acgov.org/
Refugee Health Assessment Program (RHAP): Free comprehensive health assessment for newly arrived refugees, asylees, victims of severe forms of human trafficking (federally certified), and other eligible entrants such as Special Immigrant Visa holders and those granted humanitarian parole from Afghanistan, Cuba, Haiti, and Ukraine. During these health assessments, clients receive their vaccinations, have lab testing done, and receive any necessary linkages to care.
Alameda County’s RHAP is located below:
Alameda Health System
Eastmont Wellness Center
6955 Foothill Blvd., Suite #400
Oakland, CA 94605
Email: rhapreferrals@alamedahealthsystem.org
Website: https://www.alamedahealthsystem.org/
Additional health-related resources can be found on Alameda County's Newcomers Welcome webpage: Health Care
- Alameda County Immigration Legal and Education Partnership (ACILEP): Provides support for immigrant populations facing imminent risk of detention and deportation during the current immigration crisis through a hotline for on-site verification of U.S. Immigration and Customs Enforcement (ICE) activity, emergency and preventative direct legal services, Know Your Rights education and outreach, and volunteer engagement. Community members can access ACILEP services through the hotline available Monday through Friday from 6 AM to 6 PM, by email, website referrals at https://www.acilep.org/, and partner agency referrals.
- Eligibility: Immigrants residing in Alameda County with priority given to low-income individuals and those at highest risk of detention or deportation.
- More Information:
- Call the ACILEP Hotline: (510) 241-4011
- Website: Alameda County Immigration Legal and Education Partnership
- Alameda County Removal Defense Collaborative: Provides legal representation, education, and support services to immigrant individuals and supports coordination with the Alameda County Immigration Legal and Education Partnership (ACILEP) network and community organizations to ensure families are supported with wraparound services throughout the legal process.
- Eligibility: Immigrants residing in Alameda County facing detention and deportation in their removal proceedings.
- More Information:
- Email: info@ccijustice.org
- Website: California Collaborative for Immigrant Justice
Additional legal service providers can be found on Alameda County's Newcomers Welcome webpage: Safety & Legal
A comprehensive list of youth groups and programs can be found on Alameda County's Newcomers Welcome webpage: Youth Groups & Programs
Women, Infants, and Children (WIC) is a supplemental food and nutrition program for growing families. The program provides nutrition education, breastfeeding support, benefits for healthy foods, and referrals to health care and other community services. For more information, visit https://acphd.org/wic/
The Alameda County Community Food Bank operates a food locator tool to connect users to free groceries or hot meals based on address or zip code. The tool can be found on their website here https://www.foodnow.net/find-a-food-pantry/
Additional food resources can be found on Alameda County's Newcomers Welcome webpage: Food
Information on free or discounted clothing and household goods can be found on Alameda County's Newcomers Welcome webpage: Clothing
2-1-1 Alameda County: A free, non-emergency confidential phone number with multilingual representatives available, 24 hours per day, 7 days per week, with referrals to low cost housing, emergency shelter, and safety net services for residents within Alameda County, operated by Eden I&R.
Website: https://edenir.org/2-1-1-alameda-county/
Call: 2-1-1
Text: 898211 Monday through Friday between 9am and 4pm