Online Self-Services

• BenefitsCal.com (CalFresh, CalWORKs, Refugee Cash Assistance (RCA), Medi-Cal)
• Covered California (Medi-Cal only)
• GA Online Application (General Assistance (GA) only)

• Send a request to reschedule your CalWORKs and/or CalFresh appointment online here.

    BenefitsCal Account Creation Guide and How to Create an Account Video

• BenefitsCal Password Reset Guide and How to Reset a Password Video

• Visit the BenefitsCal YouTube Channel link for video clip guides: https://www.youtube.com/@benefitscal9356/featured
• BenefitsCal Quick Guide: Apply for Benefits
• BenefitsCal Quick Guide: Create an Account for New Users
• BenefitsCal Quick Guide: Customer Dashboard
• BenefitsCal Quick Guide: Electronic Benefits Transfer (EBT)
• BenefitsCal Quick Guide: Find Your Caseworker
• BenefitsCal Quick Guide: Link to Case
• BenefitsCal Quick Guide: Messages and Actions
• BenefitsCal Quick Guide: Opt into Electronic Notices
• BenefitsCal Quick Guide: Periodic Reporting
• BenefitsCal Quick Guide: Renewal
• BenefitsCal Quick Guide: Report a Change
• BenefitsCal Quick Guide: Request an Appointment
• BenefitsCal Quick Guide: Support Requests
• BenefitsCal Quick Guide: Two-Step Verification
• BenefitsCal Quick Guide: Upload Documents
• BenefitsCal Quick Guide: Upload Documents within an Application
• BenefitsCal Quick Guide: Community Based Organization Request Access

Reference Guide: Community Based Organizations (CBOs) Dashboard

• Look up case information and message your Eligibility Services Technician or Employment Counselor at BenefitsCal.com  (CalFresh, CalWORKs, Refugee Cash Assistance (RCA), Medi-Cal, General Assistance, Welfare-to-Work) 

• BenefitsCal.com (CalFresh, CalWORKs, Refugee Cash Assistance (RCA), Medi-Cal, General Assistance, Welfare-to-Work)

• Call 1-877-328-9677
• Visit BenefitsCal.com
• Introducing ebtEDGE Mobile App

• https://acms.dss.ca.gov/acms/login.request.do (CalFresh, CalWORKs, Medi-Cal, In-Home Supportive Services (IHSS), Foster Care, and Welfare-to-Work)
• General Assistance (GA) claimants may only request hearings either in writing or by telephone
  • Mail completed General Assistance Hearing Request Form to: Appeals Unit, Fair Hearings Request,     7751 Edgewater Drive, Oakland, CA 94621
  • Phone: (510) 383-8768

• Report a child left the home:  https://public.alamedasocialservices.org/FCTS/Provider/ChildLeft
• Report a child entered the home: https://public.alamedasocialservices.org/FCTS/Provider/ChildEntered
• Monthly Foster Care Report: https://public.alamedasocialservices.org/FCTS/Provider/MonthlyReporting

• IHSS Client Portal: https://ihssclient.acgov.org/
• IHSS Provider Portal: https://ihssprovider.acgov.org/
• IHSS Electronic Services Portal: https://www.etimesheets.ihss.ca.gov/login

• BenefitsCal.com (CalFresh, CalWORKs, Refugee Cash Assistance (RCA), Medi-Cal)
• GA Online Application (General Assistance (GA) only)

• Call 510-272-3700 to reach the automated pre-screening line.

• BenefitsCal.com (CalFresh, CalWORKs, Refugee Cash Assistance (RCA), Medi-Cal)