Reporting Requirements

Individuals or families receiving Medi-Cal benefits must report any life changes that affect their eligibility for Medi-Cal within 10 days after the change happened. This applies to both MAGI and Non-MAGI Medi-Cal. You may report changes in person or by mail, fax, phone or electronically. 

Reported changes may be completed online through BenefitsCal.

Renewal

Medi-Cal benefits must be renewed at least once every 12 months. Some benefits are renewed automatically. If your benefits cannot be renewed automatically, we will mail you forms that you need to submit back to Alameda County Social Services Agency. If you received a renewal packet, please submit the renewal application packet back to the Alameda County Social Services Agency along with verifications by the deadline indicated on the renewal or you may lose your health coverage.

If you need assistance with completing or submitting your renewal, visit HealthyAC.org to locate a Community Based Organization near you.

If you enrolled in a private health insurance plan with Covered California, you will receive a notification from Covered California and you may renew your health coverage on their website at Covered California.

Required Documentation

Remember that you might have to provide additional documentation to report a change or renew your benefits. These could be any of the following:

• Proof of income - Current pay stubs, Social Security award letter, child support and alimony, unemployment/disability stubs, or veteran benefits 
• Proof of residency - Current rent or mortgage receipt or utility bill 
• Resources - Current checking and savings account statements, savings bonds, stock certificates, retirement accounts, vehicle registration 
• Proof of ID